Help Center
How-to

Upgrade to Pipelio Pro

An admin chooses Upgrade at the top of the app, picks monthly or yearly, and pays through the secure checkout. Pro turns on as soon as the payment is confirmed.

Who can do this
Admins

Upgrade

  1. Choose Upgrade at the top of the app, or Upgrade to Pro in your account menu.

  2. Choose monthly ($29 a month) or yearly ($240 a year).

  3. Choose the start button and complete the checkout window.

Pro turns on once the payment is confirmed, usually within a few moments. Then buy your phone number and add calling balance.

Not an admin?

You see Ask a workspace admin to upgrade Pipelio Pro. Only admins can upgrade.

If checkout does not open

You see Checkout is not available right now. Please try again shortly. Wait a minute and try again. Check that pop-up or ad blockers are not blocking the checkout window.

Reactivating

If your plan ended, the same page offers to bring calling and texting back. Your CRM data stays the whole time.

Last reviewed October 1, 2026.

Still need help?

In Pipelio, open Support at the bottom of the left sidebar and send a message. Workspace admins can message support directly; other teammates should ask their admin. Include what you clicked, what you expected, and the exact words of any message you saw.