Quick start: your first day in Pipelio
Get from a new account to your first worked lead: sign up, bring in leads, then turn on calling and texting when you are ready.
1. Create your account
Sign up at app.pipelio.io with your email or Google account and answer a few short setup questions. Your company name becomes your workspace, which is the shared space your team works in. See Create your account.
When setup finishes, Pipelio adds two practice leads so you can try things without touching real data. See Practice with sample leads.
2. Bring in your leads
You have three ways to get leads in:
Import a spreadsheet. CSV and Excel files up to 5,000 rows. See Import leads from a CSV or Excel file.
Add one by hand. Use Add Lead in the left sidebar. See Add a lead by hand.
Capture them from your website with a Pipelio web form. See Collect leads with a web form.
3. Work your leads
Open a lead to see everything about it in one place: contact details, property, notes, tasks and history.
Set a follow-up date so the lead comes back to you on time. See Set and manage follow-ups.
Move deals through stages on the Pipeline board. See Pipelines, stages and intake.
4. Turn on calling and texting
Calling, texting and your own phone number come with Pipelio Pro. An admin can upgrade from the Upgrade button at the top of the app.
Upgrade to Pro. See Upgrade to Pipelio Pro.
Get your phone number. Your first number is included. See Buy a phone number.
Add calling balance, because calls are paid from a prepaid balance. See Add calling balance and set up auto top-up.
Make your first call. See Make a call.
5. Invite your team
Admins can invite teammates from Team in the left sidebar. Decide what each person should see before you invite them. See Invite teammates and Who sees which leads.
The Get set up in 5 steps checklist at the top of the app tracks these same steps. You can hide it at any time with Hide checklist.
Last reviewed October 1, 2026.
In Pipelio, open Support at the bottom of the left sidebar and send a message. Workspace admins can message support directly; other teammates should ask their admin. Include what you clicked, what you expected, and the exact words of any message you saw.