Suspend or remove a teammate
Suspend pauses someone's calling and texting and can be reversed. Remove takes them out of the workspace right away and unassigns their leads and open tasks.
Remove someone
Use this when someone leaves your team.
Choose Team, then open the menu on their row and choose to remove them.
Confirm in Remove from workspace?.
What happens:
They lose access to this workspace right away.
Their leads and open tasks become unassigned. They stay in the workspace; nothing is deleted.
Their call and message history is kept for your records.
You can invite them again later if needed.
Suspend someone
Suspend is for a temporary pause. A suspended teammate cannot place calls or send texts. Choose Reactivate on their row to restore them; you see Member reactivated.
To fully cut off someone's access, for example when they leave, use Remove, not Suspend.
Limits
You cannot remove or suspend yourself.
The workspace must keep at least one admin. Make someone else an admin first.
Last reviewed October 1, 2026.
In Pipelio, open Support at the bottom of the left sidebar and send a message. Workspace admins can message support directly; other teammates should ask their admin. Include what you clicked, what you expected, and the exact words of any message you saw.