Common error messages and what to do
Most messages tell you what went wrong and how to fix it. This page explains the general ones you may see anywhere in Pipelio.
| Message | What it means | What to do |
|---|---|---|
| Too many tries. Wait a minute and try again. | You repeated the same action many times in a short time | Wait a minute |
| Your session expired. Sign in again to continue. | You were signed out | Sign in again |
| Can't reach the server. Check your connection and try again. | Your internet connection dropped | Check your connection, then choose Try again |
| That took too long to load. Try again. | The request timed out | Choose Try again |
| "Couldn't load..." with a Try again button | A page or section failed to load. It is not an empty result | Choose Try again. Refresh the page if it keeps happening |
| "You're offline..." | Your device is not connected | Reconnect, then try again |
| "Couldn't save..." | A change did not save | Try again before leaving the page |
Specific areas
Calling: Fix calling problems
Texting: Why aren't my texts being delivered?
Adding leads: Why can't I add a lead?
If a problem keeps happening, contact support with the exact message.
Last reviewed October 1, 2026.
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Still need help?
In Pipelio, open Support at the bottom of the left sidebar and send a message. Workspace admins can message support directly; other teammates should ask their admin. Include what you clicked, what you expected, and the exact words of any message you saw.