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Dialer and campaigns

Run calling campaigns, review call logs, and agent reports.

Explained

The Dialer: campaigns, call logs and voicemailSwitch the sidebar to Dialer to run calling campaigns, review every call in Call logs, and handle voicemail. Campaigns are available to workspaces on an active Pipelio Pro plan.

How-to

Create and run a calling campaignIn Dialer, Campaigns, create a campaign from a saved list or an uploaded file. A six-step guide walks you through leads, calling number, settings and a readiness check before you start dialing.
Call logs and agent reportsCall logs lists every call with its result, outcome and recording. Agent reports shows each caller's dials, connects, talk time and active time for a day, week or month.