Skip to content

PipelioHelp Center

Troubleshooting and support

Fix common errors, and know when and how to contact support.

How-to

Contact supportAdmins message the Pipelio team from Support at the bottom of the left sidebar, and get replies in the same place. Anyone, including people who cannot sign in, can email support@pipelio.io.

Troubleshooting

Common error messages and what to doMost messages tell you what went wrong and how to fix it. This page explains the general ones you may see anywhere in Pipelio.
Why can't I add a lead?Usually the name is missing or Pipelio found a possible duplicate. Teammates who only see their own leads can add leads too; a lead they add is assigned to them.